Frequently Asked Questions

Everything you need to know about shopping with bebe.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of the purchase date. Please note that items marked as 'Final Sale' cannot be returned.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

How do I determine my size?

We provide a detailed size guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay and Klarna.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 30 minutes of placing your order by contacting our customer service team.